Staff Email Support
FACULTY and STAFF EMAIL SYSTEM
Looking for NJCU Student e-mail? Visit the Student email page.
- NJCU Exchange E-mail for Faculty and Staff
- Configuring Devices for Access
- Using Outlook - Tutorials
- Using Outlook Web App (OWA) - Tutorials
- Spam Filter Utility
- Supplemental Information
Microsoft Exchange® Email is a server-based email system that uses the Microsoft Outlook® desktop application as the primary user client. In addition to reading and managing Email, Outlook serves as a comprehensive personal information manager (PIM) that provides:
- Calendar - appointments, meetings, and events; including calendar sharing and assigning assistant management.
- Personal and Global Address books (Contacts) that can store multiple personal email addresses and telephone numbers, important dates and notes per entry.
- Multi-level email storage (Folders) for easy message management.
- Task management, including the ability to assign and track tasks to others.
- Notes creation and management.
- RSS (Real Simple Syndication) subscription
- Comprehensive search
- Archiving and retention (automatic and user defined rules)
- Global categories assignment
- Multiple, user-defined views of email and data
- Activity Journaling for the Microsoft Office suite of applications.
- Access via most browsers using Office Web App® (OWA)
The following documentation and additional resources provide specific instructions for using Exchange Email. See the Exchange Email FAQs for more information.
Configure Android Tablets
These instructions use a Galaxy 10.1 tablet as the target device but the process is the same for all Android tablets and phones using the free basic application provided or downloaded from the Application Store. Implementation of the interface may differ per device. There are also commercial applications available that provide a better user experiance and service implementation.
Configure Android Phones
These are generic instructions from the Microsoft Technet Knowledgebase that can be used to set up any Android phone. Most smart phone manufacturers have implemented some form of Exchange connectivity that uses Microsoft's ActiveSync® interface, but these implementations differ somewhat in how they work. There are commercial replacements, such as TouchDown and Exchange Pro, that integrate more Exhange features than the basic applications provided for free.
Configure Apple devices
These instructions use an iPhone 4 as an example but the process is the same for all iOS devices.
- Outlook 2007 Video Tutorial
- Outlook 2007 Resources from Microsoft (external link)
- Outlook Calendar Basics (external link)
- Using Multiple Calendars in Outlook (external link)
- Delegating Outlook Calendar Management (external link)
- Setup Home Outlook 2007 for NJCU Exchange
- Create a Signature in Outlook 2007
- Create a Signature in Outlook 2010
- Importing Rules from Outlook 2007
- Recovering Deleted Items in Outlook 2007
- Recovering Lost Deleted Items in Outlook 2007
- Recovering Deleted Items in Outlook 2010
- Recovering Lost Deleted Items in Outlook 2010
- Send Out of Office Notices in Outlook 2010
- Send Out of Office Notices in Outlook 2007
- Search for a Lost Email in Outlook 2007
- Search for a Lost Email in Outlook 2010
The University provides email spam* and virus checking for faculty and staff through a system appliance that works with Exchange to filter out potentially dangerous emails. However, some dangerous email will still get through the filters and it is up to the user to understand and be able to identify the occasional bad email that gets through. Further, the appliance does not remove what might be considered "junk mail". Exchange will attempt to identify some junk mail (i.e. harmless sales spam) and flag it, but it lets most through. It is up to the individual user to decide what is or isn't junk mail and block it through Outlook.
*What does "spam" mean?
There is a Monty Python sketch about someone going into a restaurant to order breakfast. No matter what he orders, part of the order is "Spam, spam, spam, spam, spam, spam...". He argues that he doesn't like Spam. The waitress tries to placate him by offering him "Spam, spam, and spam. That's only got a little Spam in it." Early geek culture revolved around things like Monty Python, Star Trek, and Lord of the Rings. Spam became a metaphor for getting a lot of something you don't want and never asked for. (retrieved 9/13/11 from http://www.freerepublic.com/focus/news/788516/posts)
This document provides simple e-mail guidelines to ensure appropriate communications among members of the university community, and with prospective business and educational partners in the global Internet community. Students should also follow these guidelines when communicating with faculty and staff, and when engaging in business or support situations via e-mail.
Showing good manners when communicating over the Internet is a highly desirable skill that everyone should acquire. This document provides links to some of the best resources available on the 'net. Here you will also find a quiz to test your knowledge, learn some of the most common Internet Acronyms, and much more.