Having trouble with e-mail? Or, just want to know more about the e-mail system you are using? The following documents provide information on accessing NJCU e-mail through various software offered by the University or readily available commercially.
Accessing NJCU Email
Accessing NJCU E-mail
This 6 page guide explains the various access methods and configurations in detail. All students, staff and faculty have an account on the NJCU E-mail System. The information provided within this document includes tips regarding configuration of Outlook and other systems capable of retrieving NJCU E-mail.
Internet Access Configuration
This 1 page data sheet provides setup parameters to access the University E-mail system through a local E-mail client, such as Outlook or Eudora.
Setting Authentication In Microsoft Outlook
Outlook users who wish to use Outlook from off campus to send e-mail through the University's SMTP server must set the application to authenticate before sending. Authentication is required in order to prevent malicious hackers from using NJCU e-mail servers to send spam and viruses. This PDF provides step-by-step instructions for setting up this important security feature.
Optimize Outlook Mail Checking
This document shows you how to minimize the impact on network utilization and E-mail processing by checking and resetting two Outlook setup parameters, with step-by-step snapshots of the process. These instructions are for the current university standard, Outlook 2002 (XP). They are similar to procedures for previous versions with slight variations. A six page print (PDF) version of the same information with slightly smaller illustrations is also available.
E-mail Utilities
Notes:
- Each link in this utilities section takes you to a service or login page on a different server.
- "User name" refers to your E-mail account name. This is the part of your e-mail address that comes before @njcu.edu.
- "Password" refers to your E-mail account password
Change your E-mail Password
Use the above link to change your password. You will first be prompted for a new password, which you have to enter twice as verification. You will be asked for your E-mail "User name" and "Password" in a pop-up window after you click the "Change Password" button.
Create/Change/Manage A Forwarding Address
Use the above link to set a forwarding address. You will be asked for your "User name" and "Password" in a pop-up login window first. Then, enter the forwarding E-mail address in the input box and click the Submit button.
Manage A Vacation Notice and Mailbox Filters
Use the above link to set/remove/change a vacation notice and/or basic mailbox filters. This link will take you to a set of options on a new web page. Select one of the options and follow the instructions. You will be asked for your "User name" and "Password" in a pop-up login window to proceed or complete your modifications.
The Vacation Notice facility allows you to automatically send a reply to all E-mails received with a pre-defined message that can be customized (per use) by you. The message is typically a notice that tells the sender that you may not be able to reply for a certain period of time, and to provide alternate contact information for that period.
After clicking the above link to "Manage A Vacation Notice and Mailbox Filters," you begin creating your vacation message by clicking on the link titled Modify Vacation Notice, which appears under the category item titled Vacation Notice. You can then turn on (enable) the vacation notice by placing a check in the box provided, or you can turn off (disable) the vacation notice by un-checking the box. There are also other vacation notice options available including the ability to set a "Do Not Send To" list, a "Send Only To" list, etc. When you are done creating the vacation message, simply click on the Submit button to save your changes.
The Mailbox Filters facility allows you to block specific E-mail addresses and domains. It is a rudimentary anti-spam solution that has been superseded by PreciseMail Anti-Spam Gateway services.
PreciseMail Anti-Spam (PMAS) Announcement and Simple Instructions
In order to limit the volume of spam delivered to NJCU e-mail accounts, Information Technology has implemented anti-spam software on the e-mail server. The PreciseMail Anti-Spam (PMAS) Gateway traps spam, phishing and virus threats as mail passes through the university mail server. For more information, please review the following PMAS information.
Manage PreciseMail Anti-Spam (PMAS) Filters
Use the above link to check your personal Spam Quarantine Queue and configure your personal Spam filters. PreciseMail checks all messages and filters suspected spam to a special quarantine queue before it reaches the University mail server. While it is very good product, it can sometimes mistaken a valid message for spam. Therefore, you should check the quarantine queue for misdirected messages frequently. Use this service to also allow specific list mail through and to set permanent blocks on specific E-mail addresses and domains. This is an Opt-in service, but as 80% of all E-mail is spam, it is highly recommended that you turn it on. You will be asked for your "User name" and "Password" in a pop-up login window before proceeding.
GotMail? is the University's web-based E-mail application. Use GotMail? to access your NJCU E-mail over the Internet using any standard Internet web browser. Click the GotMail logo, above, to log in.
Accessing GotMail? Overview
This is a one-page overview on how to access NJCU e-mail using GotMail?.
Reading & Sending E-mail with GotMail?
This is a one-page overview with step-by-step instructions on reading and sending e-mail using NJCU GotMail? (web-based e-mail client).
NJCU GotMail? Essentials
This document is a brief (4 page) primer on how to access and read/reply/send e-mail using GotMail?
Transferring E-mail Messages from Webmail to GotMail?
This document is for NJCU Students, Faculty, and Staff who have used the previous web-based e-mail client, WebMail, and wish to transfer messages from the old e-mail client to the new client, GotMail?.
Creating & Using GotMail Contacts
This document shows you how to add contacts from scratch or from received messages. It also discusses the creation and management of contact groups, which can be used for small distribution lists or organized contacts into categories. (11 pages)
Importing Outlook Contacts to GotMail?
This document is for those who wish to import Outlook Contacts information into GotMail?. Please note that GotMail? is not a replacement for nor does it supersede the use of Outlook. Those who prefer using Outlook may continue to do so.
For additional information, please see the GotMail? FAQs.
Electronic List Mail
NJCU Community List Help
This list is designed to provide an open forum for discussion on a wide range of topics (e.g., personal announcements, condo rentals etc.). Subscription to this list is voluntary and available to all faculty and staff E-mail account holders.
Supplemental Information
E-mail Guidelines
This document provides simple e-mail guidelines to ensure appropriate communications among members of the university community, and with prospective business and educational partners in the global Internet community. Students should also follow these guidelines when communicating with faculty and staff, and when engaging in business or support situations via e-mail.
Netiquette Resources
Showing good manners when communicating over the Internet is a highly desirable skill that everyone should acquire. This document provides links to some of the best resources available on the 'net. Here you will also find a quiz to test your knowledge, learn some of the most common Internet Acronyms, and much more.