Academic Probation Support Program (ACES)

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COVID-19 ACES Update:

ACES services are remote. Inquiries can be addressed via The Hub’s Remote Reception Desk.

Students can enter The Hub’s Remote Reception Desk by 1) clicking the Zoom link below or 2) by visiting, selecting “Join a Meeting”, entering the meeting ID and password listed below.


Meeting ID: 636590124

PW: 29425800

Audio by phone: 1-646-876-9923

Hours of operation:
Monday-Friday 9:30 a.m. to 5:00 p.m.

Additional contact information:
phone: 201-200-3513

Email and voicemail are checked frequently during hours of operation. For immediate assistance, please visit The Hub's Reception Desk via Zoom during hours of operation.

Academic Care and Engagement Services (ACES)

ACES is a university-wide academic probation support program that ensures students on academic probation (CGPAs below 2.0) receive mandatory, regularly scheduled tutoring, counseling, academic advisement, and academic coaching. Participation in the ACES program may help students to exit academic probation, continue to receive financial aid, successfully appeal academic dismissal, learn about the student support services available, and graduate from NJCU in a timely manner.

The ACES Team includes the Office of the Provost; The Division of Student Affairs and Enrollment Management; Office of Centralized Tutoring and Academic Support Programming; University Advisement Center (UAC); Office of Student Outreach and Retention (SOAR); ASCEND Program; TRiO Learning Community Program (TLC); Opportunity Scholarship Program (OSP); Athletics; and more.

Students on academic probation should expect to receive ACES communications during the week of January 13, 2020. 

Important Dates (Spring 2020)

ACES Orientation: Monday, January 27, 2:00 p.m. to 4:00 p.m., Gilligan Student Union Building (GSUB), Room 129

ACES 2nd Group Meeting: Monday, February 24, 2:00 p.m. - 4:00 p.m., Gilligan Student Union Building (GSUB), MPR-B

ACES 3rd Group Meeting: Monday, March 30, 2:00 p.m. - 4:00 p.m., Remote Location TBA

ACES Final Group Meeting: Monday, April 27, 2:00 p.m. - 4:00 p.m., location TBA