Counseling FAQs

Counseling FAQs

Frequently Asked Questions

1. Do you have walk-in hours?

The Counseling Center does not offer walk-in services; we operate on an appointment basis.  Day or evening appointments may be made by coming to the Counseling Center or by calling (201) 200-3165 during office hours.

2. What are the Center's office hours?

During the fall and spring semesters, our office is open from 8:30 AM - 7:00 PM, Monday through Thursday, and 8:30 AM - 4:30 PM on Friday. Our summer semester hours are from 8:00 AM - 7:00 PM, Monday through Thursday.

3. Do I get to choose who I will see?

If you have preferences regarding who you would like to work with, we will do our best to accommodate your request.

4. Is there a charge for Counseling Center services?

Counseling Center services are free.

5. How long can I come for counseling?

Students must be currently registered in order to receive services, and are provided up to 12 sessions per academic year (the academic year is from September 1st - August 31st).

6. Is there a wait list?

At times, due to very high demand for our services, the Counseling Center maintains a wait list of students requesting ongoing counseling. When this is the case, when students request an initial appointment, they will be offered the following options: (1) to add their names to our wait list for ongoing services; (2) to schedule a one-time consultation while remaining on the wait list for ongoing services. (3) to obtain referral information from us about local community mental health agencies and private practitioners who may be able to provide ongoing services sooner than we can; and (4) to remain on our wait list while seeking counseling elsewhere until an appointment slot becomes available with one of our therapists. Please be assured that we are doing our very best to continue providing students with quality services as quickly as our schedules allow. Thank you for your patience.

7. Can my boyfriend/girlfriend/parent come with me to the sessions?

Couples counseling is available if both partners are currently registered students. We do not provide services to family members of registered students.

8. Will my professors or advisor know that I am coming to counseling or what I am discussing? Will counseling attendance be on my academic record?

Counseling attendance will not be included in your academic record. Information you reveal to your counselor will remain confidential within the limits of the American Psychological Association’s ethical standards and the law. In general, your counselor cannot discuss your status as a client of our Center or your situation with anyone unless you have given written permission for him or her to release information about you. However, there are certain situations in which we must break confidentiality and report information to the appropriate person or agency. These situations are as follows: (a) if what you share indicates you are imminently in danger of harming yourself or others; (b) if what you share reveals evidence of child or elder abuse or neglect; or (c) if we receive a court order or subpoena.

9. Does anyone on your staff prescribe medication?

No, but we do make referrals to off-campus agencies and psychiatrists in private practice when medication is appropriate.

10. Does anyone on your staff conduct psychological testing to diagnose learning disabilities?

No, but we do make referrals to off-campus professionals when an evaluation is appropriate.