Telemed Services for Students

About Telemed Services for Students

NJCU has partnered with Diligent Urgent care to provide COVID screenings, testing, and education for our NJCU campus. All students are required to go through their telemedicine platform to get a health evaluation. Through this evaluation, those who are defined as high risk may result in you receiving a prescription to get a Covid-19 antibody test and/or a PCR test (nasal swab). All students must be evaluated by a telemedicine clinician before the first day of classes or arriving on campus, whichever comes first.
 
All student-athletes and residential students are required to have a COVID test before returning to campus. Please specify if you are an NJCU athlete or if you plan to live on campus for the 2020 school year during your screening. 

Telemed Evaluation Instructions   Schedule your Telemed Visit Here

Should you have any questions or need assistance, please email telemedicine@diligenturgentcare.org or call us at 201-834-8887.

Telemed Service FAQs

In this age of Covid-19, telemedicine has become the new norm. At your appointment, you can expect to be evaluated by a medical clinician remotely through telecommunications technology using a video conferencing platform. You will be discussing your medical history as well as your COVID history, which will be used to determine whether you need to be tested. This telemedicine appointment takes less than 20 minutes.

  • You should have already received an email that was sent to your school email with a link to schedule your telemedicine appointment. You also may receive a reminder text to schedule your appointment.
  • To schedule the telemedicine appointment, click the link.

Step 1: Are an existing patient (check new patient, verify that you are not a robot)

Then you must agree to the terms and conditions (check to agree), and you are brought to the scheduler page.

Step 2: Why do you need to be seen: choose NJCU student from the dropdown menu

Step 3: schedule telemedicine appointment with provider: choose day and time convenient for you

Step 4: Confirm appointment

Step 5: Enter your personal information - name, address, phone, etc. You will need to add your insurance information here. Please know that the Family First Coronavirus Response Act and the Cares Act, as well as Bulletin No. 20-7 under Governor Murphy’s Executive Order 103, covers telemedicine visits that result in an order for Covid-19 diagnostic testing without cost-sharing (co-payment) at this time. There is no out of pocket cost to you.

If you do not have medical insurance, choose “NONE” from the dropdown menu. Please know that there is no cost to you at this time, as telemedicine visits that result in an order for Covid-19 diagnostic testing are covered under the Family First Coronavirus Response Act and the Cares Act

While there is no cost to you for the telemedicine visit, you will need to include your insurance information so that they can be billed by Diligent Urgent Care for your visit. As long as the Family First Coronavirus Response Act and the Cares Act, as well as Bulletin No. 20-7 under Governor Murphy’s Executive Order 103, is in effect, telemedicine visits that result in an order for Covid-19 diagnostic testing are covered without cost-sharing (co-payment) at this time. There is no out of pocket cost to you.

If you do not have medical insurance, your telemedicine visit is covered at no cost to you at this time. As long as the Family First Coronavirus Response Act and the Cares Act is in effect, telemedicine visits that result in an order for Covid-19 diagnostic testing are fully covered.

Originally, Telemed was requesting social security numbers to assist those who did not have an insurance plan.  Social security numbers are needed so that the screening gets covered by the Cares Act. However, this question has been removed from the scheduling portal, and if someone is uninsured, the clinician will assist in ensuring the visit is covered through CARES funding.

$0 will be charged to you. Only your insurance company will be billed for the visit.

You are welcome to use results from your primary care provider for testing if you would like. You will still need the screening as you will also be receiving information pertaining to coming back to school, however, Telemed will be happy to work with what you have already done. There is NO CHARGE to upload outside results to your Telemed visit.

If you wanted your doctor to speak directly with Telemed regarding results or other medical questions, there is an $85 out of pocket fee that is not covered by insurance or the university.

As per section 6001, the Family First Coronavirus Response Act and the Cares Act requires comprehensive private health insurance plans to cover testing needed to detect or diagnose COVID-19, and the administration of that testing, without cost-sharing (co-payment). Although serological tests (antibody) should not be the sole basis for COVID-19 diagnosis at this time, plans and insurers must cover these tests (among other services) without cost-sharing as well.

For any uninsured patients, the First Coronavirus Response Act and the Cares Act will provide Covid-19 testing at no cost.

Your telemedicine visit will last less than 20 minutes. Similar to a routine physical, you will be asked about your medical history, Covid-19 history, and other pertinent information. This is how the clinician will determine if a Covid-19 test is required.

Diligent Urgent Care has a team of medical clinicians including Physician Assistants (PAs), Registered Nurses (RNs) and doctors (MDs)  who will consult with you during your telemedicine appointment about your medical history, COVID history and which test (if any) is needed.

In trying to offer the most comprehensive assistance to our NJCU community during this time, we are taking a three-pronged approach to fight COVID. Through the oversight of Clinical Staffing Solutions, we will be offering testing, monitoring, education, and contact tracing this fall. The first step to this is having members of our community screened through the Telemed portal. Through the use of the Telemed portal, Clinical Staffing Solutions will be sending out educational materials and gathering risk levels for contact tracers, should an outbreak on campus occur. If someone needs medical attention (including testing), they can visit any one of the Diligent Urgent Cares facilities where our Clinical Staffing Solutions partners are members.

Diligent Urgent Care is HIPAA compliant, and the privacy of your health information is protected and secure.

Yes, the Telemed visit is protected by HIPPA.  You do not need to sign a waiver, it is signed when you make their telemedicine appointment (in the disclaimer).

After your telemedicine appointment, you can go to one of the Diligent Urgent Care sites listed below to get your test, OR you can go to any LabCorp location nearest to you.

Diligent Urgent Care Center
3807 Bergenline Ave, Union City, NJ

West Orange Testing Site
100 Executive Drive
West Orange, NJ

North Bergen Testing Site
The North Bergen testing site is a mobile site. You will be told where the exact location is during the telemedicine visit if a test is needed. A message that includes the updated location is also sent to all patients who are scheduled. 

Schedule your telemedicine appointment and discuss it with the medical clinician. Please have the results of your positive antibody test available at your telemedicine appointment.

Schedule your telemedicine appointment and discuss it with the medical clinician. Please have the results of your positive antibody test available at your telemedicine appointment.

You don't need to do anything, but you can review this information about the best ways to protect yourself from COVID-19.
 

Anyone with a Body Mass Index (BMI) of 30 or higher, is considered to be at high risk of getting severely ill from COVID-19. If you were classified as LOW RISK and your BMI is 30 or above, please email us at telemedquestions@diligenturgentcare.org with your name, date of birth, height, and weight so that we can re-stratify your risk correctly. It is extremely important for your health and protection that Diligent Urgent Care has your risk categorized correctly.

When you are classified, you'll be given information on next steps. You may also review this customized information for high-risk individuals to learn more.

Please contact the telemedicine center at telemedicine@diligenturgentcare.org or 201-834-8887.and they will help you.