Counseling Center FAQs

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Frequently Asked Questions

What counseling services is the Center offering during the COVID-19 pandemic?

The Counseling Center is offering ongoing short-term counseling and Let's Talk to enrolled students. Due to interstate restrictions on telehealth and license limitations, services for students currently residing in the U.S. but outside of New Jersey are limited to Let's Talk and referrals at this time. We are unable to provide remote counseling services to students living outside of the U.S.

What are the Center's office hours?

Office hours are 8:30 AM - 6:00 PM on Mondays, 8:30 AM  - 7:00 PM on Tuesdays, 8:30 AM - 5:00 PM on Wednesdays, 8:30 am - 7:00 PM on Thursdays, and 8:30 AM - 4:30 PM on Fridays.

Do I get to choose the counselor I'll work with?

If you have preferences regarding who you'd like to work with, we'll do our best to accommodate your request.

How long can I come for counseling?

Students must be enrolled for the current semester in order to receive services.  Ongoing clients are provided up to 12 sessions per academic year (the academic year is from September 1st - August 31st).

Is there a wait list?

At times, due to very high demand for our services, the Counseling Center maintains a wait list of students requesting ongoing counseling. When this is the case, when students request an initial appointment, they'll be offered the following options: (1) to add their names to our wait list for ongoing services; (2) to schedule a one-time consultation while remaining on the wait list for ongoing services. (3) to obtain referral information from us about local community mental health agencies and private practitioners who may be able to provide ongoing services sooner than we can; and (4) to remain on our wait list while seeking counseling elsewhere until an appointment slot becomes available with one of our therapists. Please be assured that we're doing our very best to continue providing students with quality services as quickly as our schedules allow. Thank you for your patience!

Can my boyfriend/girlfriend/parent come with me to the sessions?

Couples counseling is available if both partners are currently enrolled. We don't provide services to family members of students.

Will my professors or advisor know that I'm coming to counseling or what I'm discussing? Will counseling attendance be on my academic record?

Counseling attendance will not be included in your academic record. Information you reveal to your counselor will remain confidential within the limits of the American Psychological Association's ethical standards and the law. In general, your counselor cannot discuss your status as a client of our Center or your situation with anyone unless you have given written permission for them to release information about you. However, there are certain situations in which we must break confidentiality and report information to the appropriate person or agency. These situations are as follows: (a) if what you share indicates you're in imminent danger of harming yourself or others; (b) if what you share reveals evidence of child or elder abuse or neglect; or (c) if we receive a court order or subpoena.

Does anyone on your staff prescribe medication?

No, but we do make referrals to off-campus agencies and psychiatrists in private practice when medication is appropriate.

Does anyone on your staff conduct psychological testing to diagnose learning disabilities?

No, but we do make referrals to off-campus professionals when an evaluation is appropriate.