Office of Student Accounts

Photo of students studying in lab

Office of Student Accounts

Welcome to the Office of Student Accounts (Bursars Office) of New Jersey City University.

We look forward to working with you during your college career. 

The Office of Student Accounts manages the following functions:

  • Cashiering – posting payments, providing payment options, account inquiries, issue student refund checks, and administer monthly payment plans
  • Billing – produce and send electronic billing statements, follow-up notifications and third party invoices
  • Collections – delinquent student accounts, manage outside collection agencies
  • IRS Form 1098-T Tax Forms – produce and provide students with Tuition Statements according to federal guidelines.

The University’s official form of communication is via your NJCU email account. Please see our Electronic Notification Policy by selecting Policy Information on the tabs above.




  • Spring 2022 balances were due on 1/18/21. If you have not already done so please pay your past due balances. Balances must be paid in full.
  • 2021 tax season is upon us. If you have not received a 1098T form via mail, you can obtain one online here. Please be aware if your tuition expenses were fully covered by financial aid grants or scholarships you will not be eligible to receive a 1098T form. 
  • The student health insurance waiver is no longer available for the fall 2021 semester. If you have any questions please contact University Health Plans at 833-251-1252. 
  • Fall 2021 and Spring 2022 payment plans are now closed. Any Fall 2021 or Spring 2022 balances must be paid in full. 
  • We are no longer doing our regular late night schedule. If you would like to come in after 5PM and before 6:45PM you can do so by appointment only. For appointments please contact 201-200-3040 or


Financial Disclosure Agreement: If you have a hold on your account blocking you from registering due to having to complete your Financial Disclosure Agreement. Login to your GothicNet account, please look at the top part of the page. If it does not say “Student Homepage” click on the drop down arrow and select this option. Once you are on your student homepage. Look for the tile that says “My Task”. After clicking on the tile at the top left section of your page click on your "To Do List".  Here you will see all activities and/or items that need completing.  

Student Health Insurance: NJCU policy requires comprehensive health insurance coverage for all matriculated students who are registered full time and enrolled in a degree-seeking program.

Please note: Students enrolled in a fully online program are exempt from this requirement. 

If you are being charged for NJCU health insurance you do have the option to waive the charge if you meet one of the following requirements, 1)students may either use an existing health insurance plan, or 2) enroll in a university-sponsored student health insurance plan (SHIP).  The waiver is no longer available for the Spring 2022 semester. If you would like to dispute the student insurance plan charge, please contact University Health Plans at 833-251-1252

Please be advised NJCU will no longer be offering student insurance after the Spring 2022 semester. Students being covered be the student insurance plan will have to seek their own coverage for the 2022-2023 school year.

Virtual Zoom Walk-In Service

The Office of Student Accounts is no longer doing virtual walk-in services. Zoom meetings can be scheduled by contacting us at


Fall & Spring Semester Office Hours 
(When Classes Are in Session)
Monday-Friday: 8:30 a.m. - 5:00 p.m. 

We are no longer doing our regular late night schedule. If you would like to come in after 5PM and before 6:45PM you can do so by appointment only. For appointments please contact 201-200-3040 or

Summer Office Hours  Beginning the week of July 12, 2021 and ending on August 6, 2021
Monday - Thursday: 8:00 a.m. - 5:00 p.m.
Friday - 9:00 a.m. - 4:00 p.m. (Closed 1:00 p.m. - 2:00 p.m. for lunch)


The Office of Student Accounts will also be open until 6:45 p.m. on the payment deadline for the Fall, Winter, Spring, and Summer semesters.

The office is closed on Saturdays, Sundays and Holidays. See the NJCU Academic calendar for holidays and University closings.

Email inquiries should be made to


General Inquiries/Main Number

Tuition Waivers/Housing Bills


Third Party Billing

Past Due Accounts/Third Party Collections

Fax Number

If a student has a question regarding waiving health insurance, please see WAIVE STUDENT HEALTH INSURANCE  or contact the  Office of Student Accounts: 

Office of Student Accounts – Hepburn Hall, Room 106
2039 John F. Kennedy Blvd.
Jersey City, NJ 07305-1597
Tel: 201-200-3045
Fax: 201-200-2049

If a student has a question regarding refunds, student loans, or paying for health insurance, please contact the Office of Financial Aid: 

Office of Financial Aid – Hepburn Hall, Room 215
2039 John F. Kennedy Blvd.
Jersey City, NJ 07305-1597
Tel: 201-200-3173
Fax: 201-200-3181